On October 9, 2025, we learned of an incident involving unauthorized access to our systems. Once identified, we promptly secured our network and engaged cybersecurity and legal professionals to review what happened and ensure our systems are protected.

At this time, there is no evidence that any personal information was accessed, copied, or misused. However, out of an abundance of caution, we are sharing this update with those who may have been affected, which is limited to current and former employees only. The information involved may have included basic contact details such as First and Last Names, Residential addresses, Email Addresses, Dates of Birth and Phone Number.

As soon as we learned of the incident, we immediately engaged a team of security experts to ensure our network and systems were fully secured. We took systems offline, reset all user accounts, and changed all passwords.

We have taken steps to prevent a similar event from occurring in the future, including the implementation of enhanced security controls and multifactor authentication, providing additional training to prevent phishing attempts, and enhancing malware and intrusion detection.

While we do not believe any information has been misused, we encourage everyone to remain mindful of potential phishing or suspicious communications, monitor personal accounts and regularly change passwords. We sincerely apologize for any concern this may cause and remain committed to protecting your information.

If you have questions, please contact John Fishenden, Manager of Human Resources, at security@nylene.com.